Privacy & Security

Baji10 Privacy Policy — How Your Information Is Protected

The security of your personal information is our top priority. This Privacy Policy clearly sets out how baji10 collects, stores, and protects your data.

Last Updated: January 2026
How We Protect Your Information

The Core Pillars of the baji10 Privacy Policy at a Glance

Encrypted Data Storage

All your personal data is protected with SSL/TLS encryption. No unauthorized third party can access your information.

No Sale of Personal Data

Baji10 never sells your personal information to third parties. Our business model does not rely on user data in any way.

KYC Verification Security

Documents submitted for identity verification are stored in a secure environment and deleted once the required process is complete.

Your Controls

You have full rights to view, correct, or delete your personal data at any time. Simply submit a request through our support team.

Cookie Transparency

We clearly explain which cookies we use and why. You have control over all non-essential cookies.

Breach Notification

In the event of a data breach, we will notify affected users within 72 hours and take immediate steps to resolve the issue.

1Introduction

Welcome to baji10. This Privacy Policy explains how baji10 collects, uses, stores, and protects your personal information. By using our platform, you agree to the terms of this Privacy Policy.

We believe transparency is the foundation of trust. That is why this policy is written in plain, straightforward language — no complex legal jargon. We encourage you to read it in full before using the baji10 platform.

This policy applies to: Applies to the baji10.org website, mobile app, Live Casino, Sports Betting, and all other services.

Baji10 follows international standards to protect the privacy of users in Bangladesh. Our data protection policy is continuously updated to ensure your information is kept at the highest level of security.

2What Information We Collect

Baji10 only collects information that is strictly necessary. Collecting excessive or unnecessary data goes against our policy. The three categories of information we collect are described below:

Data Types Example When It Is Collected
Identity Information Name, date of birth, national ID number At the Time of Registration & KYC Verification
Contact Information Email address, mobile number At the time of account registration
Financial Information Mobile Banking/Nagad number, bank account details At the Time of Deposit or Withdrawal
Technical Information IP address, device type, browser Automatically While Using the Platform
Gaming Activity Betting history, winnings, game preferences Automatically at Each Session
Please Note: We never collect your bank PIN, debit/credit card CVV, or password. If anyone asks for this information, it is not baji10.

3How Your Information Is Used

Information collected from you is used solely for the following purposes:

1

Account Management: To create, verify, and secure your account.

2

Payment Processing: To process deposits and withdrawals securely and to prevent fraud.

3

Customer Support: To resolve your questions or complaints quickly.

4

Promotions & Bonuses: To send you relevant offers based on your preferences — only with your permission.

5

Legal Compliance: To maintain records required for compliance with applicable laws and regulations.

6

Security Assurance: To detect suspicious activity and keep your account secure.

baji10 never sells your data to advertising companies or uses it for commercial purposes without your consent.

4Data Retention & Duration

Your personal information is stored on our secure servers. Retention periods vary depending on the type of data:

  • Account Information: For a minimum of 5 years after account closure, for legal compliance purposes.
  • Financial Transaction Records: 7 years, in accordance with anti-money laundering regulations.
  • KYC Documents: Up to 3 years after verification is complete, or longer if required by law.
  • Gaming Logs & Session Data: 12 months, after which it is automatically deleted.
  • Support Ticket: Up to 2 years after resolution.
Data Deletion: After the designated retention period, your data is automatically deleted through secure methods. You may also request early deletion before the period expires.

5Sharing Data with Third Parties

Baji10 may share information with third parties in limited circumstances and under strict conditions. Below is an overview of when and with whom data may be shared:

  • Payment Processors: Payment gateways such as Mobile Banking, Nagad, or banks receive limited data solely to complete transactions.
  • Identity Verification Agencies: Authorized third-party specialists handling the KYC process.
  • Law Enforcement: Upon receipt of a valid legal order under the laws of Bangladesh.
  • Technology Service Providers: Server hosting and security providers bound by strict confidentiality agreements.
To be clear: baji10 never sells your information to advertisers, data brokers, or any other commercial entity.

All third parties we work with are required to comply with our privacy standards. Any breach of contract results in immediate termination of the relationship.

6Cookies & Tracking Technologies

Baji10 uses cookies and similar technologies on its website and app. Cookies are small text files stored on your device.

Cookie Types Purpose Retention Period
Essential Cookies Login sessions and security tokens are essential for the site to function. Cleared at the end of the session
Functional Cookies Remembers your language, theme, and preferences 30 days
Analytics Cookies Understand which sections of the site are used most 90 days
Security Cookies Detects unusual login attempts 7 days

You can manage or disable cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain features on the site.

7Your Data Rights

Baji10 fully supports the following rights regarding your personal data:

Right to Access Your Data

You have the right to access the personal information we hold about you at any time.

Right to Rectification

You may request a correction to any inaccurate or outdated information at any time.

Right to Erasure

You have the right to request deletion of your data, subject to applicable conditions.

Right to Data Portability

You have the right to download your data in a standard, portable format.

Right to Restrict Processing

You may request that we restrict the use of your data for specific purposes.

Right to Opt Out of Marketing

You can opt out of promotional emails or notifications at any time.

To exercise any of these rights, email [email protected] or reach out via live chat. We will respond within 30 days.

8Security Measures

Baji10 uses industry-standard security technology to keep your data safe. Our security framework operates across several layers:

  • SSL/TLS Encryption: All data transmitted through the website and app is protected with 256-bit encryption.
  • Two-Factor Authentication (2FA): The option to use an additional OTP verification at login for extra security.
  • Firewall & DDoS Protection: Robust server-level firewall protection.
  • Regular Security Audits: Regular system audits conducted by independent experts.
  • Access Controls: Staff can only access information that is necessary for their role.
You can help too: Use a strong password, keep 2FA enabled, and log out of sessions on shared or other people's devices.

9Protection of Minors' Data

Baji10 is strictly prohibited for anyone under the age of 18. We do not knowingly collect or store data from minors.

  • Age verification is carried out at the time of registration.
  • Any account suspected of belonging to a minor will be suspended immediately.
  • If any minor's data is collected by mistake, it will be deleted as soon as we become aware of it.
If you believe your child has been using baji10, please contact us immediately at [email protected]. We will take prompt action.

10Privacy Policy Updates

Baji10 reserves the right to update this Privacy Policy as needed. When changes are made, we will follow the process outlined below:

  • You will be informed at least 14 days before any major changes, via email or in-app notification.
  • The "Last Updated" date at the top of this page will be revised accordingly.
  • Continued use of the platform after any changes will be considered acceptance of the updated policy.
  • If you do not agree to the updated policy, you will have the option to close your account.
We recommend checking this page regularly. We will notify you in advance of any significant changes.

11Contact Us

For any questions, complaints, or requests regarding our Privacy Policy, please contact us:

  • Live Chat: 24/7 instant support available in Bangla.
  • Email: [email protected] (responses are typically provided within 24–48 hours)

After a privacy complaint is submitted, baji10 will aim to resolve it within 30 days. For complex matters that require more time, regular updates will be provided.

We are always here for you. Do not hesitate to reach out with any concerns about your data security. Our data protection team is always ready to help.
Frequently Asked Questions

Frequently Asked Questions About the Privacy Policy

No, never. baji10 does not sell your personal information to any advertisers, data brokers, or third parties. Your data is used solely for service operations, payment processing, and legal compliance.

Yes, you can request deletion of your data at any time. However, certain data may need to be retained for a specified period due to legal obligations. Please contact the support team to submit a request.

Yes. All payment information is secured with 256-bit SSL encryption. We never store your card number, PIN, or banking password.

Absolutely. Every promotional email includes an unsubscribe link at the bottom. You can also contact our support team directly to opt out of all marketing communications.

Documents are retained for up to 3 years after KYC verification is complete. This period may be extended if required by law. Once the retention period ends, all documents are permanently deleted using secure disposal methods.

Yes. In the event of a security breach, baji10 will notify affected users via email and in-app notification within 72 hours and take prompt action to resolve the issue.

Play Safe, Win with Confidence

Your data is completely safe with baji10. Register now and join Bangladesh's most trusted betting platform.

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